How Microsoft Teams Helps Organizations Bridge Collaboration and Communication Gaps

In the light of COVID-19, the global workforce is rapidly evolving. Online collaboration and remote working are the two new normal trends driven by the pandemic eruption. To stay updated, collaborate on projects, and communicate with associates, business departments are leveraging enterprise-grade collaboration platforms that meet these requirements and accomplish the projects effectively.

Microsoft Teams is one such platform that helps businesses of all sizes to experience seamless capabilities like calling, business messaging, file sharing, and video meetings.

According to reports, around 500,000 enterprises actively use Microsoft Teams as their go-to collaboration and communication app for the workforce working on-site or remotely across the globe. Though there are platforms like Cisco Webex, Slack, and Workspace, businesses highly adopt MS Teams as their communication platform for simplifying the process of customer-centric departments and effortlessly resolving customer requirements. To get the hands-on and tactical implementation of this platform, businesses can team up with the right Microsoft Teams consulting services provider for seamless collaboration.

Why Microsoft Teams is Highly Preferred

It’s the security of MS Teams that attracts businesses. Microsoft community offers various security features for Teams users, like the Single-Sign-On method, Two-factor authentication (2FA), and data encryption (in rest and transit). With Microsoft Flow integration, businesses can create and manage workflows at ease.

Some significant security features provided by Microsoft Teams are as follows:

Exchange Online Protection (EOP) - This add-on, cloud-based service protects enterprises against malware, spam, and other malicious content, thus reducing the load on servers.
Private Channels – By creating private channels, businesses can discuss private conversations like project estimation, and budgets among certain workers. These channels can be made inaccessible to the other members to maintain privacy. Only members or owners with valid authorization can use the channel.
Asymmetric Cryptography - for enabling secure conversations that resists third parties from accessing data. This is the latest security option available in MS Teams for organizations. Information technology (IT) departments can regulate E2EE deployment for an organization.
Safe Links - protect employees from clicking malicious sites by scanning URLs. This feature increases the level of protection for businesses

Similar to the other features, the security features of MS Teams are constantly transforming as the community updates the platform consistently.

Benefits of Using MS Teams for Businesses

Provide Transparency and Governance

Microsoft Teams provides leaders or managers excellent insights and visibility into multiple processes executed within their business. Because all conversations happening inside Teams remain persistent, conversations become valuable data assets offered to Microsoft 365’s management and governance tools.

Moreover, MS Teams offers robust data governance solutions. Most information and metadata received in Teams channels can be recorded and maintained using Microsoft 365 eDiscovery tools. Simply put, you can manage all of your workspace and project conversations using MS Teams easily. Businesses can hire Microsoft Teams Consultants for proper implementation and comply with any legal or regulatory guidelines.

Get Real-Time Insights with Power BI Integration

Using Microsoft Teams, your business will be able to fulfill data-driven decisions by integrating with Business Intelligence tools like Power BI.

For instance, if you’re executing an ad hoc analysis in Excel, you need to carry out a lot of manual processing & transformation and will be able to get some data. After that, you’ll be sharing that presentation file with your reporting manager. This process can be time-consuming and maintaining PowerPoint records may increase the risk of data loss.

However, with Microsoft Teams Power BI integration, you can get a real-time interface and data can be accessed anywhere, any time with utmost security. This helps to improve & automate workflows significantly. Also, users can present their gathered data-story and insights to members through meetings for more effective and data-driven interaction. This integration, not just powers up collaboration, it empowers better data standardization across your organization to promote a data-driven culture.

Bots Assistance

With the rapid shift towards remote work options, there has been a huge rise in digital communication and conversations among organizations and their teams. Fortunately, Microsoft Teams allows organizations to influence bots that help internal departments to digitize processes and resolve common issues. For instance, Statsbot extracts reports from your existing enterprise tools like Salesforce and Google Analytics and shares them right inside Teams channels. T-Bot responds to queries regarding MS Teams utilization and available options, which reduces the maintenance burden for service providers. Polly Bot can help businesses to launch polling options among co-workers for capturing feedback and responses instantly.

Wrapping Up

In general, Teams is an influential tool that can be used to connect the workforce across the organization cohesively. If you need help in Microsoft Teams implementation, teaming up with the right Microsoft Teams certified partners can help your business enable a seamless digital workplace transformation journey.